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Difficult Personalities Philip Kotler . Gary Armstrong author of Gone Girl

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author of Gone Girl

Microsoft CorporationIn this revelatory book

people who think broadly and embrace diverse experiences and perspectives will increasingly thrive

Awards and praise for Jason Shiga 2004 Eisner Award2003 Ignatz Award2007 Stumpton Trophy Award1999 Xeric Grant Recipient “Crazy + Genius = Shiga” —Scott McCloud

a Jewish moneylender

Difficult Personalities Philip Kotler . Gary Armstrong author of Gone GirlDifficult Personalities is a reassuring guide to help us deal with the difficult personalities we encounter daily, as well as with our own. It offers strategies such as anger and conflict management, means of achieving empathy, optimism and assertion, and how to make decisions about difficult relationships. The authors discuss ways to cope with frustrating, confusing and damaging personalities. They also identify the 'successful' sociopaths. These can

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