Learning and Assessment Kit-RIIQUA401E Apply a quality management system on site PSP Core units SITXCCS015 Enhance customer

Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and service batteries AURETR012 Test and repair basic electrical circuits AURETB001 Diagnose and repair electric braking systems AURTTA017 Carry out vehicle safety inspections AURTTB001 Inspect and service braking systems AURTTD004 Inspect and service suspension systems AURTTJ012 Remove

Core units RIIBEF201E Plan and organise work RIICCM201E Carry out measurements and calculations RIICCM202E Identify

Core units RIIBEF201D Plan and organise work RIICOM201D Communicate in the workplace RIIWHS201D Work safely and follow WHS policies and procedures Elective units RIICCM201D Carry out measurements and calculations RIICCM203D Read and interpret plans and specifications RIISAM203D Use hand and power tools Additional electives RIISAM204D Operate small plant and equipment BSBITU111 Operate a personal digital device * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SHBBSKS009 Provide micro-dermabrasion treatments SHBBSKT001 Provide skin therapy consultations SHBBSKT002 Provide advice on specialised skin care formulations and ingredients SHBBSKT003 Identify and control safety risks for light-based skin treatments SHBBSKT008 Design light emitting diode treatment programs SHBBSKT009 Provide light emitting diode skin treatments SHBBSKT010 Provide skin needling treatments SHBBSKT011 Provide superficial peel treatments SHBBSSC003 Research and apply information on skin science in a skin therapy context SHBXCCS006 Promote healthy nutritional options in a beauty therapy context Elective Units SHBBSKT004 Design intense pulsed light skin treatment programs Group A: Intense Pulsed Light SHBBSKT005 Provide intense pulsed light skin treatments Group A: Intense Pulsed Light SHBBSKT006 Design laser skin treatment programs Group B: Laser SHBBSKT007 Provide laser skin treatments Group B: Laser BSBPEF501 Manage personal and professional development Group C: General Electives BSBSUS511 Develop workplace policies and procedures for sustainability Group C: General Electives SHBXIND004 Develop skin therapy workplace policies and procedures Group C: General Electives * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-RIIQUA401E Apply a quality management system on site PSP Core units SITXCCS015 Enhance customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to