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The unit knowledge guide is a tool that can be used to help a student extend their learning
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Self-Study Guide-FNSCUS504 Manage premium customer relationships HLT The unit knowledge guide isOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the
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