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Customer Service: Providing a 5 Star Experience Quality caused by poor communication

SKU 50176401615
4.9
USD19.95 USD40.95

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USA
  • USA
  • CAN

Ships within 48 hours · Estimated delivery Nov 2 - Nov 7

Description

caused by poor communication

Identify common allergens

Describe how to identify changes in an individual’s condition

Outline considerations when promoting infection control in a home care environment

and respond appropriately to psychosocial risks

Customer Service: Providing a 5 Star Experience Quality caused by poor communicationCourse Description: How would you like to be treated? Learn how to provide a five star service experience for the older people in your care home. Learning Outcomes: After completing this course, participants should be able to: Appreciate service as a fundamental philosophy Implement specific service strategies: the hospitality model going the extra mile exceeding expectations demonstrate courtesy under promising, over delivering Who is this course

Exchange/Return Notes
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  • Final sale items are not eligible for returns or exchanges.
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