Learner Resources-AHCAGB519 Plan and monitor production processes AUM present and debate ideas BSBCRT501

present and debate ideas BSBCRT501 Originate and develop concepts BSBDES502 Establish

write and edit complex descriptive texts in a professional context General Elective BSBITU304 Produce spreadsheets BSBITU306 Design and produce business documents BSBWOR404 Develop work priorities BSBINM301 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

furniture and fittings CPPCLO3107 Clean external surfaces CPPCLO3102 Clean hard floors * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and deploy software and hardware testing tools ICTPRG430 Apply introductory object-oriented language skills ICTPRG435 Write scripts for software applications ICTSAS308 Run standard diagnostic tests ICTSAS309 Maintain and repair ICT equipment and software ICTICT309 Create ICT user documentation  * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-AHCAGB519 Plan and monitor production processes AUM present and debate ideas BSBCRT501Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all