Learning and Assessment Kit-ICT50220 Diploma of Information Technology (Systems Administration) Certificate III Units of competency HLTOHC011 Apply

Units of competency HLTOHC011 Apply fluoride varnish HLTOHC008 Inform and support patients and groups about oral health HLTOHC007 Recognise and respond to oral health issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

operate and troubleshoot medium enterprise routers ICTNWK529 Install and manage complex ICT networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas Group C BSBSUS401 Implement and monitor environmentally sustainable work practices Group C ICTICT408 Create technical documentation Group C ICTNWK409 Create scripts for networking Group C ICTPMG401 Support small scale ICT projects Group C ICTWEB414 Design simple web page layouts Group C ICTWEB504 Build a document using eXtensible markup language ICTWEB505 Develop complex web page layout ICTWEB506 Develop complex cascading style sheets ICTWEB501 Build a dynamic website * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related activities MSL952001 Collect routine site samples MEM11011B Undertake manual handling MSMOPS100 Use equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-ICT50220 Diploma of Information Technology (Systems Administration) Certificate III Units of competency HLTOHC011 ApplyOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to